ISOM Faculty Research

With the right operational strategy, transitioning from selling products to delivering services can be the right move for profits, people and the planet. Ioannis Bellos, associate professor of information systems and operations management (OM)  and MBA Program Director at the Donald G. Costello College of Business, and Hang Ren, associate professor of OM at Costello, have published research exploring how servicization can live up to its massive potential. 

The controversy about biased policing seems to draw endless fuel from race-based differences in public perception. Simply put, the vast majority of White citizens in the United States believe the police are doing a good job, including on issues of racial equality, while a similar percentage of Black citizens hold the opposite opinion. Brad Greenwood, professor of information systems and operations management, researches how digital technologies are bringing unprecedented transparency to police practices.

George Mason researchers Nirup Menon and Brian Ngac recently won a two-year award from the National Institute of Standards and Technology, an agency within the U.S. Department of Commerce, to create unique experiential learning opportunities and workshops designed to enhance cybersecurity education and workforce development.

You can spend millions to buy a company for its employees, but how do you know they’ll stay put? Now, AI can predict post-deal turnover with a startling degree of accuracy. In a recently working paper, Jingyuan Yang, an information systems and operations management professor at the Costello College of Business at George Mason University, discovers how to efficiently predict employee turnover using an innovative AI-driven approach

Why the legal framework currently in play to protect our online data isn’t working—and how it might be improved. Brad Greenwood, an information systems professor at the Costello College of Business, researches breach notification laws.

Even famously neutral news organizations are not immune to the pressure to compete for clicks in the increasingly partisan online marketplace.

Despite the fears of regulators and skittish investors, clear and accurate signals of cryptocurrency quality may be hidden in plain sight.

Online technology has made real-time performance feedback a workplace reality. But a pair of Mason professors have found out about a major bias in the system.

School of Business professors Pallab Sanyal and Shun Ye explore the complex connections between managerial feedback and creative outcomes in new study.

In China, auto sales rose sharply when Uber came to town. That should make you re-examine received wisdom about the sharing economy.